Instant Messaging

To facilitate collaboration between event owners and bidders, PeopleSoft Strategic Sourcing provides chat or instant message capabilities between event creators and bidders. Bidders can initiate chats with an event owner, which enables bidders to receive immediate responses on questions or clarifications for a selected event. This is especially critical during auction events, which are often time sensitive.

Optionally, internal collaborators may also chat among themselves during the collaboration process. Multiple collaborators can participate in a single chat.

PeopleSoft Strategic Sourcing uses the PeopleTools MultiChannel Framework technology infrastructure to support multiple interaction channels for PeopleSoft users who must respond to incoming requests and notifications on these channels.