Order Changes

In general, once an order is released to the WMS, any changes made to the order in either the WMS or in the PeopleSoft system must be manually communicated between the two systems. The PeopleSoft system does not send any order change information to the WMS. Changes made to the order shipping information in the WMS for the carrier, shipping method, and freight terms are sent to the PeopleSoft system as part of the Inventory Pick Confirm EIP or the Inventory Shipping EIP. Any other order changes made in the WMS, however, must be manually duplicated in the PeopleSoft system.

You can cancel an order line at any time until the order line has the status Shipped in PeopleSoft Inventory. However, in a WMS integration, first cancel the order in the WMS and then cancel the order in the PeopleSoft system using the Cancel/Hold Stock Request page. If an order canceled in PeopleSoft Inventory is actually shipped in the WMS, PeopleSoft Inventory rejects the transactional data from the Inventory Pick Confirm EIP or the Inventory Shipping EIP received from the WMS. You cannot reverse an order cancellation in PeopleSoft Inventory.