RTVs for POU Supplier Items

A PeopleSoft Purchasing RTV should be created if an incorrect item is delivered for replenishing a POU supplier. This kind of mistake is typically discovered at the main loading dock of the health care facility. However, if the item has already been received into PeopleSoft Purchasing, a transaction will have already been published to the POU supplier system. In this case, the POU supplier never receives the shipment and the system never fills the PO Receipt Notification transaction that is issued for the item.