Viewing Errors When Calculating Taxes Online

If you calculate taxes online when you click the Calculate Taxes button on the Bill Summary Info page, and errors occur, the system displays a message containing the line with tax calculation errors and a supplier error code.

There are three levels of errors you might receive:

• Business interlink connectivity errors indicate missing DLLs or shared libraries, or permission errors.

  An error message appears.

• Supplier database connectivity errors indicate trouble connecting to the supplier database.

  An error message appears with a supplier return code.

• Tax calculation errors.

  An error message appears with supplier return codes. The system writes the error message to the bill line tax record and displays the message on the Standard Billing - Line - Tax Info page.