Prerequisites for Email Notifications

To ensure email and workflow notifications are working properly, complete the following steps:

1. Activate emails using the Worklist System Defaults page.

2. Define the method used to notify originator using the System Workflow Rules page.

3. Define user notification preferences.

4. Define user's email address on the Email Addresses page.

5. Select email user as a routing preference on the User Profiles - Workflow page.

See Application Fundamentals: Configuring Self-Service Transactions.