Contact with Other Customers

Your company probably has payroll requirements that overlap to a considerable extent with those of other PeopleSoft customers. Another PeopleSoft customer may have requested the same modification that you are contemplating; they might have gone ahead and designed the feature on their own. This might occur even if you think the requirement is absolutely pure or unique to your circumstances.

Other customers might have similar requirements and built it into their systems. By trading design ideas back and forth with other customers, you might be able to come up with a great solution more effectively and efficiently than either of you could on your own.

Use My Oracle Support to Communicate

My Oracle Support, Oracle's web-based communications service consisting of updates and fixes, discussions and SIGs, and news and information about PeopleSoft applications and development plans, is an ideal tool for communicating with other customers about configuration issues.