1.6.2 Configuring Phone and FAX Number Fields
Phone and fax number fields are custom format fields. If you enter a phone number without any hyphenation (for example: 9256944023), the system automatically reformats the number into the proper format (for example: 925/694-4023). This format feature works for phone numbers in the United States.
In Japan, a ten-digit phone number may be formatted in several ways. For example: 03-1234-5670, 045-123-4567, 0567-21-1234, and so on. Therefore, this format feature does not work for Japanese phone numbers.
To resolve this formatting issue for Japanese phone and FAX numbers, you can modify the definition of the phone number field to an ordinary string field. This stores the data as you entered it, without any automatic formatting. Enter the phone numbers with parentheses or dashes. For example, 03(4567)1234 or 03-4567-1234.
To configure phone and fax number fields by modifying the definition of the phone number field to an ordinary string field:
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In PeopleSoft Application Designer, open the following fields:
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FAX
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HOME_PHONE
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PHONE
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PHONE1
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PHONE2
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POSITION_PHONE
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PROXY_PHONE
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WORK_PHONE
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For each field in the Field Format group box, change the Format Type drop-down list from Custom to Uppercase.
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Click Save.