1.16 Installing Service Handlers

Some products contain service handlers that you must activate for the database to work properly.

See PeopleTools: PeopleSoft Integration Broker.

This step is not performed by the installer but by the implementation team.

To install and activate service handlers:

  1. Sign in to the PeopleSoft portal and select PeopleTools, Integration Broker, Integration Setup, Service Definitions.

  2. Identify the products listed in the following table that have Service Handlers that need to be activated:

    Product Contain Service Handlers That Must Be Activated

    Absence Management

    No

    Benefits Administration

    Optional

    Candidate Gateway

    Optional

    Directory Interface

    Yes

    eBenefits

    No

    eCompensation

    Yes

    eCompensation Manager Desktop

    Yes

    ePay

    No

    ePerformance

    Optional

    eProfile

    No

    Global Payroll for Argentina (listed as HR Core)

    Yes

    Global Payroll for Australia

    No

    Global Payroll for Brazil (listed as HR Core)

    Yes

    Global Payroll for China

    No

    Global Payroll for Core

    Yes

    Global Payroll for France

    No

    Global Payroll for Hong Kong

    No

    Global Payroll for India

    No

    Global Payroll for Japan (listed as Benefits Administration)

    Yes

    Global Payroll for Malaysia

    No

    Global Payroll for Mexico (listed as HR Core)

    Yes

    Global Payroll for New Zealand

    No

    Global Payroll for Singapore

    No

    Global Payroll for Spain

    No

    Global Payroll for Switzerland

    Optional

    Global Payroll for UK

    No

    Global Payroll for United States (HR Core)

    Yes

    HCM for the U.S. Federal Government

    No

    HCM for Education and Government

    Yes

    HCM Shared Components

    Yes

    Human Resources

    Yes

    Payroll for North America

    Yes

    Payroll Interface

    No

    Pension Administration

    Optional

    Talent Acquisition Manager

    Optional

    Time and Labor

    Optional

    Workforce Compensation Solutions

    No

  3. Carry out these steps for the necessary products:

    1. Get a list of services for products (as applicable).

    2. Enter each service name in the Service name field.

    3. Click Search for each.

  4. On the Service details page, click the service operation link in the Existing Operations grid.

    The Service Operation details page appears.

  5. Select the Handlers tab, and verify that the Handlers Status is set to Active.