Understanding Approval Reassignment

The administrator can reassign pending tasks to another approver, or an administrator can reassign all tasks that belong to a specific approver to another approver. Use reassignment in the following situations:

• The approver chooses to redirect the task to another approver, thus delegating a specific task (step) to another approver.

• The administrator decides to reassign all pending tasks within a step that belong to an approver to another approver.

  This reassignment usually occurs when an approver is unexpectedly absent and the administrator reassigns all pending tasks to another.

When the administrator redirects a workflow task to another approver, the administrator can modify the approval process map.

Note:

The Approval Framework is set up for administrative reassignment and escalations only.