Understanding the System Information Page

With single sign-on and the portal, it may not be apparent to all end users just exactly what databases or applications they are currently accessing. Viewing environment information can help end users orient themselves.

In most cases, the administrators use the system help page to aid in troubleshooting. If a user has trouble accessing a particular application, the system administrator can instruct the user to provide the system information that appears in this page so that the administrator can immediately identify the current application server, database, software version, operating system, and so on.