Diagnostics Framework Benefits

The Diagnostics Framework enables you to define and retrieve application data diagnostics from a PeopleSoft database within the PeopleSoft Pure Internet Architecture (PIA) environment. With this diagnostic information, you can:

• Discover problematic application-related data.

• Explore setup details.

• Present information to Oracle support in a common format.

Using Diagnostics Framework, you can perform diagnostic tests on your system with minimal instructions from the Oracle support. These tests answer application-specific questions to help development and user support teams diagnose and troubleshoot problems that you may be experiencing.

The tests can request additional parameters to tailor the diagnostics to your situation. They output HTML pages that you can open using any supported browser, and XML documents containing the same information in a form suitable for programmatic processing. You can email the HTML or XML documents to an application expert.

Note:

Diagnostics Framework is not designed to be a reporting tool, such as Query Reports. Diagnostics Framework should not be used to return large amounts of data. Use it only to get small sets of diagnostic data, for example 100 rows of data or fewer.