Diagnostics Framework
PeopleSoft provides a framework for defining and retrieving application data diagnostics within the PeopleSoft Internet Architecture (PIA) environment. Diagnostics Framework retrieves diagnostic information from a PeopleSoft database. With this diagnostic information, you can:
-
Discover problematic application-related data.
-
Explore setup details.
-
Present information to PeopleSoft support in a common format.
Using Diagnostics Framework, you can perform diagnostic tests on your system with minimal instructions from the PeopleSoft Support team. These tests answer application-specific questions to help development and user support teams diagnose and troubleshoot any problems that you may be experiencing.
The tests can request additional parameters to tailor the diagnostics to your situation. They output HTML pages that you can open using any PeopleSoft-supported browser, and XML documents containing the same information in a form suitable for programmatic processing. You can email the HTML or XML documents to an application expert.