Identifying and Resolving Message Definitions that have Missing References to Documents

A message definition can have a missing reference to a document when the following situation occurs:

  • You define a document as a message type in System A. You then copy only the message to System B because System B already has a copy of the document in the database.

  • You define a document as a message type in System A. You then copy the message and document to System B in stages, first copying the message definition and then copying the document.

In either case, the message-document link gets broken, and the link needs to be reestablished. Use the upper grid on the Validate Document Metadata - Messages page to identify and resolve this inconsistency.

To identify and resolve message definitions that have missing references to documents:

  1. Access the Validate Document Metadata - Document page (PeopleTools, and then Documents, and then Document Utilities, and then Validate Document Metadata.).

  2. Click the Messages tab.

    The Validate Document Metadata - Messages page appears.

  3. Above the Documents grid, click the Search button to display all documents in the system that have missing references to message definitions.

    The results appear in the Documents grid.

  4. Select the Select box next to each document you want to update.

  5. Click the Update button.