Identifying and Resolving Message Definitions that have Missing References to Documents
A message definition can have a missing reference to a document when the following situation occurs:
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You define a document as a message type in System A. You then copy only the message to System B because System B already has a copy of the document in the database.
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You define a document as a message type in System A. You then copy the message and document to System B in stages, first copying the message definition and then copying the document.
In either case, the message-document link gets broken, and the link needs to be reestablished. Use the upper grid on the Validate Document Metadata - Messages page to identify and resolve this inconsistency.
To identify and resolve message definitions that have missing references to documents:
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Access the Validate Document Metadata - Document page ().
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Click the Messages tab.
The Validate Document Metadata - Messages page appears.
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Above the Documents grid, click the Search button to display all documents in the system that have missing references to message definitions.
The results appear in the Documents grid.
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Select the Select box next to each document you want to update.
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Click the Update button.