Prerequisites for Using Batch Error Notification

To enable the workflow notification functionality, you need to have the following items in place within security definitions:

  • Grant access to the PT_AMM_DUMMY component interface. Navigate to PeopleTools, and then Security, and then Permissions and Roles, and then Permission Lists, and then Component Interfaces.

  • Assign users to the APP_MSG_ADMINISTRATOR role using PeopleTools, and then Security, and then Permissions and Roles, and then Roles, and then Members.

    PeopleSoft delivers the APP_MSG_ADMINISTRATOR role.

  • Add email addresses for users assigned to the APP_MSG_ADMINISTRATOR role to their user profiles so that they can receive the notification.

    To complete this task, select PeopleTools, and then Security, and then User Profiles, and then User Profiles, and then Edit Email Addresses

  • Grant users read-only access (at a minimum) to the service operation queue.

In addition you must set several PeopleSoft Workflow default options using the Set Worklist Defaults page (WF_SYS_DEFAULTS). Note that after you set these options you must reboot the application server.

To set the workflow default options for using batch error notification:

  1. Access the Set Worklist Defaults page (select PeopleTools, and then Workflow, and then Defaults & Messages, and then Set Worklist Defaults).

  2. In the System Default User section, select the system User ID.

  3. In the System Wide Route Processing section, select the Email Active box.

  4. Click the Save button.

  5. Restart the application server.