Configuring PeopleSoft MCF for a Third Party

This section lists the basic steps to configure PeopleSoft MCF for a third party. Subsequent sections of this PeopleBook describe each step in detail.

You complete these steps to configure PeopleSoft MCF for a third party:

1. Define the third-party flag.

   See Defining the Third-Party Flag.

2. Define PeopleSoft MCF clusters for a third party.

   See Defining the PeopleSoft MCF Cluster Page for a Third Party.

3. Tune PeopleSoft MCF clusters for a third party.

   See Tuning PeopleSoft MCF Cluster Parameters for a Third Party.

4. Notify PeopleSoft MCF of changed parameters for a third party.

   See Notifying PeopleSoft MCF Clusters of Changed Parameters for a Third Party.

5. Define PeopleSoft MCF queues for a third party.

   See Defining PeopleSoft MCF Queues for a Third Party.

6. Define PeopleSoft MCF agents for a third party.

   See Defining PeopleSoft MCF Agents for a Third Party.

7. Configure PeopleSoft MCF tasks for a third party.

   See Configuring PeopleSoft MCF Tasks for a Third Party.

8. Configure CTI.

   See Configuring CTI for a Third Party.

9. View event logs.

   See Viewing Event Logs for a Third Party.

10. View broadcast logs.

    See Viewing Broadcast Logs for a Third Party.

11. Work with third-party sample pages.

    See Working with Third-Party Sample Pages.