forward

Syntax

forward(fromagentId,toagentId, qid, userdata, emaildata, reason)

Description

Forward email to another agent or to another queue.

Parameters

Parameter	Description
fromagentid	The agent id from whom task is forwarded.
toagentid	The target agent id to whom task is forwarded.
qid	The target queue to forward the task.
userdata	The user data.
emaildata	The email data.
Reason	The reason code to forward the task.

Returns

Request number.