GroupStatistics

This section lists the constructor, fields, and returns (if applicable) associated with this class.

Constructor

Constructor	Returns
GroupStatistics()	GroupStatistics object

Fields

Field	Type
data	Associative array
listOfTasksInTheQueueByTaskType	Number
maxTaskCompletionTime	Number
newestTask	Number
newestTaskCompletionTime	Number
numberOfAbandoned Note: This field is only updated for voice tasks, and only if the CTI adapter supports this calculation.	String
numberOfLoggedIn	String
numberOfQueued	String
numUnassignedTasks	Number
queuedWaitTime	String
queueUpTime	Number
relativeQueueLoad	String
timeElapsedOldestTask	Number