PeopleSoft MCF Log Server and Log Server Failover

The MCF log server (PSMCFLOG) is a Tuxedo-managed server that is similar to the queue server. Each MCF log server receives events that are sent by a REN server and is responsible for writing MCF events to the database.

The MCF log server logs events to PS_MCFUQEVENTLOG. By default, the log server does not log periodic state information broadcasts from the queue server to the MultiChannel Console. If you need to log these events, configure logging on the Cluster Tuning page. You can also configure the log server to log the contents of chat sessions. Chat session logging is deactivated by default. Logged chats are stored in PS_MCFCHATLOG.

If the MCF log server crashes, it resumes functioning immediately after restarting. When the first secondary log server detects a failed primary, it takes over as the primary log server for the cluster. The new primary log server again receives all base topics, but it does not log chat sessions that started or continued during the time that the original primary log server failed. The new primary log server does not log per-agent events for agents that were signed in at, or during, the time of the failure.

An MCF log server is created along with a queue server when you enable MCF servers during application server domain configuration. No specific log server configuration is available during domain configuration.