Delivered Related Content Services for PeopleSoft Interaction Hub

PeopleTools provides the service definitions for three related content services for PeopleSoft Interaction Hub:

  • Related Discussion service

  • Related Links service

  • Related Tags service

These related content services provide features of Oracle’s PeopleSoft Interaction Hub that can be added to PeopleSoft application pages through the PeopleSoft Related Content Framework. While the service definitions are provided in PeopleTools, an active PeopleSoft Interaction Hub database is required to provide the services and to store the related data.

Setup procedures for these services is covered in the product documentation for PeopleSoft Interaction Hub.

See PeopleSoft Interaction Hub: Using Portal Features, “Setting Up Related Content Services.”

Related Discussion Service

Using the Related Discussion service, you can collaborate to share relevant information about a transaction or a transaction instance. Discussion forums in the Related Discussion service provide a platform that groups can use to discuss topics of interest in a manner similar to standalone forums in PeopleSoft Interaction Hub. Discussion forums enable multiple relevant individuals to contribute to the review and resolution of a question. Your can post discussion topics, such as issues, suggestions, or questions, and receive replies and feedback.

Setup procedures for these services is covered in the product documentation for PeopleSoft Interaction Hub.

See PeopleSoft Interaction Hub: Using Portal Features, “Working With the Related Discussion Service.”

Related Links Service

The Related Links service enables you to create links to relevant content for the current transaction instance or for all instances in a transaction. You can link to content residing in PeopleSoft Interaction Hub—specifically, blogs, discussions, or collaborative workspaces—add file attachments, or create links to external URLs. In addition, the Related Links service enables you to create a new workspace and to link that workspace to the transaction.

Setup procedures for these services is covered in the product documentation for PeopleSoft Interaction Hub.

See PeopleSoft Interaction Hub: Using Portal Features, “Working With the Related Links Service.”

Related Tags Service

The Related Tags service enables you to create user-specified tags for the current transaction instance. You can characterize and bookmark these transactional or business objects with terminology of your choosing, providing ease of access as well as collaborative classification of the transaction.

Setup procedures for these services is covered in the product documentation for PeopleSoft Interaction Hub.

See PeopleSoft Interaction Hub: Using Portal Features, “Working With the Related Tags Service.”