Activating the Send Notification Component

To activate the Send Notification component:

  1. Select the component for which you created the template.

    You must have previously created a component template and associated it with a component. Navigate to that component page on your browser. You should see a Notify button in the lower part of the screen.

  2. Click the Notify button.

    This action saves the transaction and opens the Send Notification component. The text from the template appears on this page and shows that all of the variables have been resolved.

    Note:

    BlackBerry responses do not appear in the template text section.

  3. Enter the names or email addresses of the recipients in the To, CC, or BCC fields.

  4. Enter the message text in the Message Text field.

  5. Click the Send button.

Additional Notes about Send Notification

Activating the Send Notification component validates recipient names (not email addresses) and then determines whether any BlackBerry email responses must be appended to the message text.

If the template includes BlackBerry email responses, a globally unique identifier (GUID) is generated and linked to the NOTIFY_ID. The GUID is appended to the subject text so that it is available in the reply email message. The system sorts the users by preferred language and sends the notifications by language to the recipients.

The send method in the notification application class determines whether the send is Worklist, Email, or Both (based on the values that the recipient sets in the workflow routing preferences user profile).

All notifications are saved to the database and keyed by NOTIFY_ID and LANG_CD.