Understanding Email Routings

With email routings, you can send email messages in response to business events. In some cases, you might want to define two routings for the same event: one that adds an item to someone’s worklist and one that sends an email message to tell that person about the new worklist item.

Email messages can be sent as plain text or rich text format. If you select to use rich text format, you can also include images in the email message. When using rich text format NOTETEXT can be mapped to any rich text enabled edit box field in your application to create a rich text email.

You can send an email routing to anyone to whom you can send email messages through the mail system. PeopleSoft applications support email routings to any email software that supports the Simple Mail Transfer Protocol (SMTP) standards.