Understanding Worklist Timeouts

When you define a worklist, you can set a timeout condition, which specifies how long a work item can remain unworked in a worklist before the system forwards it to another worklist. Define this in PeopleSoft Application Designer in the Worklist Attributes dialog box.

The system uses an Application Engine program to check for work items that have timed out and to forward them according to the timeout parameters. You must schedule the Application Engine program to activate this process.