Workflow Activity Guides

Workflow activity guides support a specific type of workflow: a single user’s work across several pages. Because workflow activity guides are intended for a single user, they do not involve routings like those found in a regular workflow application. Rather, the workflow activity guide leads a user through a multistep task.

A workflow activity guide appears as a navigation bar across the top of a page. Within the bar, you can see each of the steps involved in the activity. Clicking a step takes you to the page where you can complete the step; the navigation bar remains visible as you move from page to page.

Workflow activity guides take a single map and integrate it into the pages that are used for the specific transaction. Although workflow activity guides can benefit all users, they are particularly appropriate for guiding untrained users through self-service transactions.

Of the two kinds of workflow maps (business processes and activities), only activities are used for workflow activity guides. The workflow activity guide maps are built with the same tools as all other maps.