1. Reports Guide
  2. Fixing Errors SBL-EAI-50228, SBL-DEV-00341, and SBL-EAI-04262

Fixing Errors SBL-EAI-50228, SBL-DEV-00341, and SBL-EAI-04262

You might occasionally get one of these errors: SBL-EAI-50228, SBL-DEV-00341, or SBL-EAI-04262. To resolve the issue, you need to alter or add the EAIFileTransportFolders parameter.

Set the EAIFileTransportFolders parameter to the folder where the XML file will be generated.

Note: Make sure to include ALL affected folders in the parameter. Make sure to set the parameter for ALL affected Siebel Servers.

You can set the parameter using the server or in the UI.

Use the Server Manager to Set the EAIFileTransportFolders Parameter

  1. Change ent param EAIFileTransportFolders=<\\fileserver\fs1>;<\\fileserver2\fs2>.
  2. Change param EAIFileTransportFolders=<\\fileserver\fs1>;<\\fileserver2\fs2> for server <servername>.
  3. Edit the proper .cfg file adding following entries (application .cfg, tools.cfg):
    • [EAIFileTransportConfigSubsys]
    • EAIFileTransportFolders = <\\fileserver\fs2>;<\\fileserver2\fs2>;C:\temp;C:\users\data
Note: These directories might include both file share, UNC, and absolute paths.

Use the UI to Set the EAIFileTransportFolders Parameter

  1. Go to Siebel Client > Sitemap > Administration - Server Configuration > Enterprises > Parameters.
  2. Search for: EAIFileTransportFolder.
  3. Add values for: <\\fileserver\fs1>;<\\fileserver2\fs2>.
  4. Go to Sitemap > Administration - Server Configuration > Servers > Parameters.
  5. Select the proper server from the Siebel Servers list applet.
  6. In the Server Parameters applet, search for: EAI File Transport Folder List.
  7. Add values for: <\\fileserver\fs1>;<\\fileserver2\fs2>.
  8. Edit the proper .cfg file adding following entries (application .cfg, tools.cfg):
    • [EAIFileTransportConfigSubsys]
    • EAIFileTransportFolders = <\\fileserver\fs2>;<\\fileserver2\fs2>
Note: These directories might include both file share, UNC, and absolute paths.