Requirements for Installing and Using Oracle Database SE2
This topic is part of Installing and Using Oracle Database SE2 for the Local Database.
Platform, database, and other certifications for Siebel are found on My Oracle Support. For help searching for certifications, see How to Check the Certification Matrix in the New My Oracle Support Site (KB871388).
See also Requirements for Installing Siebel Web Clients.
- Generate and extract a new local database. After installing Siebel CRM server modules, you must run the Generate New Database (GenNewDb) and Database Extract (DbXtract) server components to generate and extract a new local database for your remote users. This database uses Oracle Database Standard Edition 2 (SE2). For more information, see Siebel Remote and Replication Manager Administration Guide.
- Download Oracle Database SE2. You must install Oracle Database SE2 with Siebel Web
Client for the local database. To install Oracle Database SE2 on client computers, you
download the associated .zip file from Oracle and include it in the Siebel CRM installation
image before you install Siebel Web Client, if wasn't installed in a previous update. For
more information, see Creating the Siebel Installation Image on the Network.
Obtaining this .zip file and installing Oracle Database SE2 is a one-time operation. When you install subsequent Siebel CRM releases, and Oracle Database SE2 at the same version is already installed, then it won't be reinstalled. Updated versions of Oracle Database SE2 could become available in the future and be required for Siebel Web Client. It's not supported to use an existing installation of Oracle Database SE2 outside of the Siebel installation.
- Administrator privileges required. Installing Oracle Database SE2 with Siebel Web Client requires administrator privileges on the computer on which you're installing.
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Memory requirement. Oracle Database SE2 requires at least 2 GB of RAM on the computer on which you're installing.
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Postinstallation configuration required. After installing Oracle Database SE2 for Siebel Web Client, you must perform the following configuration task:
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Navigate to
SIEBEL_CLIENT_ROOT\oui\bin. -
Open the file UpdateCFG.bat, using an editor like Notepad.
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Modify the file to indicate the configuration file for the particular application you're running, such as uagent.cfg for Siebel Call Center. For example, you might update UpdateCFG.bat as follows to specify the uagent.cfg file:
c:\Siebel\Client\jre\bin\java.exe -jar c:\Siebel\Client\oui\jlib\UpdateCFG.jar c:\Siebel\Client\BIN\enu\uagent.cfg false -
Run UpdateCFG.bat.
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Repeat steps 3 and 4, as needed, for all applications your users will run in this Siebel Mobile Web Client.
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Configure automated deployment. You can optionally configure automated deployment for the Siebel Web Client with Oracle Database SE2, using third-party deployment tools. Your automated deployment, for example, would:
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Sign in to the client computer as a user with administrator privileges.
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Install the Siebel Web Client along with Oracle Database SE2 and Oracle Database Client, using responses needed for this installation. See also Installing Siebel CRM Using Silent Mode.
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Update the configuration files as a postinstallation step (run UpdateCFG.bat).
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Do cleanup such as deleting old files, as needed.
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Installation logging. For Oracle Database SE2 installation logging details, see the log files for the Siebel Web Client installation. For more information, see Verifying Installation for the Siebel Web Client.
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Verify installation. After installing Oracle Database SE2 with the Mobile Web Client, verify your installation, as described in Verifying Installation for the Siebel Web Client and Verifying Installation for Oracle Database SE2.