My Oracle Support

My Oracle Support provides search access to articles, update notes, known issues, and various other kinds of documentation relevant to Siebel:

• Release Notes. Siebel CRM Monthly Update Guides and Known Issues on My Oracle Support (KB825124) might contain late-breaking information that this guide doesn't yet include.
• Platform, database, and other certifications for Siebel are found on My Oracle Support. For help searching for certifications, see How to Check the Certification Matrix in the New My Oracle Support Site (KB871388).
• Articles. Articles provide important information on specific upgrade issues. You can find many articles about upgrade issues are on My Oracle Support.

  For Siebel language support, Unicode support, and legacy code page support, see Supported Languages, Unicode Support and Supported Code Pages for Legacy System Integration for Siebel CRM Applications (KB320134) on My Oracle Support.

• Troubleshooting. Troubleshooting documents contain information about how to troubleshoot common upgrade issues, such as error messages encountered during the upgrade process, and other unwanted behavior in Oracle's Siebel Business Applications. Troubleshooting documents can be found for a variety of upgrade issues, including error messages found in upgrade logs. For more information browse Troubleshooting content on My Oracle Support.