Common Errors

The following tables highlight some common errors that users might meet when trying to access and use Siebel Mobile disconnected applications on their mobile device.

Error 1

Item	Description
Problem	The Siebel Mobile disconnected application is not showing the latest information or most recent changes.
Solution	Use the Reset Application option in the Siebel app to reset the application data. For more information, see Resetting the Host Server Using the Siebel App.

Error 2

Item	Description
Problem	The Siebel Mobile disconnected application keeps failing or locking.
Cause	The cause of this problem can be one or both of the following: One or more Siebel application client files have changed. You've reached, are nearing, or have exceeded the available storage space on your mobile device.
Solution	Check that you haven't exceeded the storage capacity on your mobile device.