Guidelines for Modifying the Reports Business Service

If you need to modify the Report Business Service, then use these guidelines:

  • Make sure you're familiar with the following skill set:

    • Using Siebel Tools

    • Using the Siebel Business Process Designer

    • Using Oracle Analytics Publisher Server

    • Modifying a business service

    • Scripting

  • Make sure Oracle Analytics Publisher is integrated. This integration lets Siebel CRM use the business service methods of the Report Business Service.

  • If you use the Reports Business Service to upgrade from a prior release, then make sure you do the following work:

    • Make sure the following workflow processes are active:

      • Report Generation for Oracle Publisher

      • Create Report Output for Oracle Publisher

    • You can use the language code as an optional input argument in the XMLP Driver Service business service.