1. Marketing Installation and Administration Guide
  2. About Siebel Email Marketing

About Siebel Email Marketing

The Siebel Email Marketing Server is a combination of components designed to support high volume, personalized, email messages and to track email bounces and click-through responses.

The Siebel Email Marketing Server consists of the following three components. Each has its own installer that's separate from the Siebel Marketing Server installer.

  • Email Sending Daemon (ESD) Assembles each outbound email message for a campaign using the email template (HTML or text) and the recipient list, and then sends each message to your company's outbound Mail Transfer Agent (MTA) for delivery.

  • Bounce Handler Daemon (BHD) Tracks email messages that can't be delivered, parses the returned email messages, and records the cause of the bounce.

  • Click Through Daemon (CTD) Tracks clicks made by the email recipient on any Siebel-supported links included in the email template.