Managing Orders for Siebel Field Service

An order is a commitment on the part of the customer to purchase products and services at a specific price. It can be generated from a quote or created directly by a sales person, call center agent, and field technician.

These procedures are included in this section:

• View Order Details

• Change Order Information

• Change Line Item Information for an Order

Note: You must complete the relevant setup tasks detailed in the Siebel Applications Administration Guide before using the Siebel Mobile application for Siebel Field Service.