Common Errors in Siebel Mobile Disconnected
The following tables highlight some common errors that users might meet when trying to access and use disconnected applications on their mobile device.
Error 1
|
Item |
Description |
|---|---|
|
Problem |
The disconnected application isn't showing the latest information or most recent changes. |
|
Solution |
Use the Reset Application option in the Siebel app to reset the application data. For more information, see Reset the Host Server Using the Siebel App. |
Error 2
|
Item |
Description |
|---|---|
|
Problem |
The disconnected application keeps failing or locking. |
|
Cause |
The cause of this problem can be one or both of the following:
|
|
Solution |
Check that you haven't exceeded the storage capacity on your mobile device. |