Enable a Full Sync for Siebel Mobile

A full data and metadata download process is always initiated from Siebel Server to a mobile device when the mobile device switches to offline mode for the first time. But when the mobile device subsequently switches to offline mode, then either a full or incremental synchronization process is initiated according to how the Siebel Mobile Always Full Sync system preference is set.

If Siebel Mobile Always Full Sync is set to Y or Yes, then full synchronization is enabled and a full data and metadata download takes place between Siebel Mobile and the mobile client whenever the mobile client sends a synchronization request to the Siebel Server.

To enable full synchronization for disconnected applications

1. Sign in to the Siebel application as a user with administrator privileges.

2. Navigate to the Administration - Application screen, then the System Preferences view.

3. Search for and set the Siebel Mobile Always Full Sync system preference to Y or Yes.

   The default setting for Siebel Mobile Always Full Sync is N or No, which means that incremental synchronization is enabled by default for Siebel Mobile disconnected applications.

4. Restart Siebel Servers for the changes to take effect.