Search for Records in Siebel Mobile

You can perform a global search in the mobile app by tapping the search toolbar on the application banner. Elsewhere in Siebel Mobile, you can search or query for records if a search control has been configured in Siebel Tools for the specific view or applet in question.

Note: The search toolbar is supported only in online mode. Performing an inline query in offline mode is supported in Siebel CRM 18.9 Update and later releases.

If you don't see a search bar when you navigate to a view or applet in Siebel Mobile, then a search control hasn't been configured in Siebel Tools for that particular view or applet.

You perform searches and inline queries (using Query, the magnifying glass icon) in Siebel Mobile in the same way that you do in Siebel CRM. For more information about querying and searching for records in Siebel CRM, see the Siebel Fundamentals Guide. For more information about configuring Siebel search controls, see the Siebel Search Administration Guide.