1. Marketing Installation and Administration Guide
  2. Configuring the Web Survey Outbound Web Service

Configuring the Web Survey Outbound Web Service

Perform the steps in the following procedure to configure the Web Survey outbound Web service for the WSD.

Configure the Web Survey Outbound Web Service for the WSD

  1. Navigate to the Administration - Web Services screen, and then the Outbound Web Services view.

  2. Configure the IP address and port for the Web Survey outbound Web service to point to the appropriate computer name and port where the WSD is running. For example:

    http://MachineName:8088/websurveys/services/WebSurveyWebService?wsdl
  3. Configure the Web Survey Daemon server record with the WSD Web service credential:
    1. Navigate to the Administration > Marketing screen and then the Servers view.
    2. Query for Web Survey Daemon.
    3. Use SiebelSystem as the user name. Enter the clear SiebelSystem password selected during Preparing the WSD Database, and then save the record.

    Whenever the SiebelSystem password is changed in WSD, update the Web Survey Daemon server record with the same clear password before resuming Web Survey service operations.

  4. (Optional) If the default port 8080 is unavailable, you can change the port by doing the following:

    1. Navigate to %CATALINA_HOME%\conf and open the server.xml file.

    2. Edit the port number in the following section: 

      <!-- Define a non-SSL HTTP/1.1 Connector on port 8080 -->
<Connector port="< your port No.>" maxHttpHeaderSize="8192"

    3. Restart Apache Tomcat server.