Adoption

Use the Adoption tab in Account Profile to review whether the organization appears to be using feature groups available in its Oracle services.

Adoption is a feature-based view of usage. It is different from commercial utilization, logins, or page-click activity. Use Adoption to understand where feature use appears healthy, where there may be opportunities to increase use, where activity has decreased, and where adoption has not yet been measured.

Feature groups are sets of related capabilities delivered by a cloud service SKU. A SKU can include one or many feature groups. Each feature group is associated with underlying metrics that indicate whether activity is present for that capability.

The Adoption tab in Account Profile organizes feature groups by maturity category:
  • Core—Essential features to get started and deliver initial value.
  • Intermediate—Features that expand capabilities and deliver additional value.
  • Optimized—Advanced features that maximize value.
  • Optional—Features for specific business needs. Not every organization needs every optional feature group.

Note:

The Adoption tab is visible only to users with these permissions based on Relationship Type in the organization:
  • Team Members or Oracle Relationship Type: Account Manager and Administrator Access Levels.
  • Partner Relationship Type: Account Manager Access Level.

Investigate Adoption Insights

Use adoption insights to decide what to review next.
  • Which feature groups are healthy? Review feature groups marked Healthy.
  • Which feature groups may have room for increased use? Review feature groups marked Opportunity.
  • Which feature groups have declined? Review feature groups marked Decreased.
  • What is driving the adoption level? Select a feature group and review Metrics.
  • Which subscription or SKU includes the feature group? Select a feature group and review Parent Details.
  • What should you review next? Compare Adoption with Subscriptions, and Production Profile.

Understand Adoption Levels

Use the following information to interpret adoption levels.
  • Healthy—Sufficient activity exists to indicate meaningful adoption of the measured capabilities.
  • Opportunity—Activity is absent, limited, or insufficient to qualify as healthy. Review these feature groups for potential opportunities to increase use.
  • Decreased—Indicates a reduction from Healthy activity levels. Review these feature groups to understand what changed and whether follow-up is needed.
  • Not Yet Measured—An adoption conclusion is not available. Do not interpret this status as a lack of activity.

Access Adoption

To access the Adoption tab in Account Profile:
  1. Open Account Profile.
  2. Select Adoption.

Review Adoption

To review adoption in the Adoption tab in Account Profile, filter the view by pillar, adoption level, or subscription, then review the maturity categories, feature groups, and supporting details.
  1. Use the filters to narrow the view by Pillar, Adoption Level, or Subscription.
  2. Review the feature groups organized by maturity category: Core, Intermediate, Optimized, and Optional.
  3. Review the high-level adoption information shown for each maturity category.
  4. Select a feature group to review the underlying metrics and parent subscription details for that feature group.
  5. Review Metrics to see the activity measurements associated with the feature group.
  6. Review Parent Details to see the subscription and SKU that include the feature group.

Account Profile Context

Use Adoption with the other tabs in Account Profile to build a more complete picture of the organization.
  • Subscriptions shows what is available.
  • Production Profile shows what is implemented.
  • Company Overview provides business context that may affect timing and planning.

Next Steps

Use Adoption to identify where usage is healthy and where there may be opportunities to improve. Then review Subscriptions, Production Profile, and Company Overview to understand the broader context behind what you see.