Fusion Onboarding

The Fusion Onboarding page is a crucial starting point and valuable resource for customers implementing Oracle Fusion Applications. It identifies helpful tasks and provides access to key resources for optimizing your Journey experience.

Fusion Onboarding is organized by role (for example, Account Administrators and Project Team), so users can quickly find the tasks and resources most relevant to them. It’s best used immediately after subscription purchase/provisioning and throughout the early implementation phase to confirm readiness and keep onboarding activities on track.

In Fusion Onboarding, you can:

  • Explore important tasks and resources to begin your Oracle Cloud journey.

    Get guided, role-based task lists (such as environment activation/provisioning, provisioning workflow guidance, and initial readiness activities) with recommended timing to help you prioritize early actions.

  • Manage task progress by updating task statuses to track completion and readiness.

    Note:

    Only administrators can update task statuses.
  • Add and review team notes to capture updates, decisions, and context for onboarding activities.

    Note:

    • When updating a task status, administrators are required to add a team note.
    • All users can view task statuses and team notes.
  • Access learning paths to help you get started.

    Follow curated onboarding learning paths designed to build foundational product knowledge for your implementation team and administrators.

  • Find links to support onboarding with Oracle Cloud Applications.

    Use direct links to key support resources (for example, My Oracle Support) to search knowledge, manage service requests, and ensure your support identifiers/access are in place.

  • Register with Oracle Cloud Customer Connect.

    Join the community to ask questions, review product information, learn from other customers, and participate in complimentary educational events and discussions that support your onboarding and adoption.

Access Fusion Onboarding

You can access Fusion Onboarding from the home page or the menu Menu at the top of the page.

  • To access Fusion Onboarding from the home page, scroll to the Implement section and select the Getting Started with Oracle tile. From there, navigate to Fusion Onboarding.
  • To access Fusion Onboarding from the menu, open the menu and select Fusion Onboarding.


fusion onboarding

Work with Onboarding Tasks

Fusion Onboarding displays tasks organized by user group. Each task provides details, status, and related resources to help you complete onboarding activities.

When you select a task, a detailed view opens where you can review steps, update status, and add notes.

Note:

Administrators can update task status, add team notes, and edit their own updates. They cannot edit notes or statuses created by other users. All other users have view-only access to task status and team notes.

Manage Statuses and Add Team Notes

You can track progress and provide context for onboarding tasks by updating statuses and adding team notes.

Note:

Only administrators can update task statuses and add team notes. All users can view task statuses and notes.
To manage statuses and add team notes:
  1. Navigate to the Fusion Onboarding page.
  2. Select a task.
  3. In the task details panel, review the current status.
  4. Update the status as needed.
  5. Select Team Notes.
  6. Enter a note to provide context for the update.
  7. Save your changes.

Review Task Details and Steps

Each onboarding task includes detailed guidance and supporting resources.

To review task details:
  1. Navigate to the Fusion Onboarding page.
  2. Select a task to open the details panel.
  3. Review:
    • Task description.
    • Process steps (for example, activation and provisioning steps).
    • Status and progress.
  4. Explore links under Additional resources for more information.