Creating a Bounce Execution

Learn how to create a bounce execution.

  1. On the OCSN-Self Service Platform Dashboard, under Quick Links, click Bounce.
  2. On the Bounce page, click Initiate Bounce.
  3. In the Create Bounce Execution, set the following parameters.
    • Support identifier - This field value is automatically populated with the numbers of selected patches. the summary field is automatically populated with the number of patches to be applied.
    • Environment - Select a target environment where you want to deploy the patch. This list is populated with all the environments associated with the Support Identifier (SI).
    • Operation - For Operation, select any of the following:
      • Bounce
      • Stop
      • Start (This option is visible only when previous RFC operation is stopped).
    • Services - Select one of the following options:
      • All (Apps and DB) - Select this option to bounce/Stop/Start all MT and DB services.
      • All Apps - Select this option to bounce/Stop/Start all MT services
      • Apps Components - Select individual components such as Apache, OPMN and so forth.
      • Note:

        The Bounce/Stop field is automatically filled in with data on the host and service that need to be restarted/stopped.
    • Blackout Duration Days - Select the blackout duration (in days) during stop execution.
    • Blackout Duration Hours - Select the blackout duration (in hours) during stop execution.
    • RFC Duration - Select the RFC duration.
    • RFC Type - Click the RFC Type box, so the RFC Type and RFC Sub Type gets auto populated.
    • RFC Subtype - Value gets auto populated based on the RFC type that's selected as part of MOS Request for change.
    • Primary Contact E-mail - Primary contact of customer in ticketing application.
    • Customer Note - Select an action plan or more information to customers as part of request for ChangRFC.
    • Summary - A brief description about the execution.
    • Enable Special Instruction Steps - Allows you to enable or disable special instructions only in scenarios where the service type is selected as "Apps components". For other services like All Apps, All Apps & DB, special instruction step is enabled and you cannot disable the option. If you select service type as "Apps Components", then set the following bounce options:
      • Bounce Options. Select the bounce options.

        Note:

        You can't select bounce option at host level but select components only as Bounce options.
  4. Click Next.
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