Creating an EBS Refresh

Learn how to create an EBS refresh.

About this task:

  1. In the Customer Success Services home page, click the menu icon at the upper left corner.
  2. Under Services, click Customer Self Service.
  3. In the Customer Self Service page, click Refresh. (or)
  4. On the OCSN-Self Service Platform Dashboard, under Quick Links, click Refresh.
  5. On the Refresh page, select Initiate Refresh.
  6. The Create Refresh Execution page enables you to perform the scheduling in three steps - create, schedule and approve in a wizard sequence. Note: Only if you (as a requester) have approval permission, you can perform all the three steps in the wizard sequence. Otherwise, you can only create a refresh.
  7. In the Create Refresh Execution page, set the following parameters:
    • Source Instance - Select a source instance from the list.
    • Target Instance - Select a target EBS instance from the list.
    • Primary Contact E-mail - This value get auto populated based on user sign in details.
    • Summary - Provide a brief description.
  8. Click Next.

    Note:

    The create request is processed and the RFC displays in the EBS Refresh summary list.