1. Oracle® Customer Support Identifiler Document
  2. Using CEMLI
  3. Managing CEMLI Files

Managing CEMLI Files

Learn how to manage files to CEMLI in

About this task

  1. In the Customer Success Services home page, click the menu icon at the upper left corner.
  2. Under Services, click Customer Self Service.
  3. In the Customer Self Service page, click CEMLI. (or)
  4. On the OCSN-Self Service Platform Dashboard , under Quick Links, click CEMLI
  5. On the CEMLI page, Click Files.
  6. The Files page displays a list of CEMLI files.
  7. Use the following options to manage CEMLI files:
    • Refresh. To refresh the file list, click the refresh icon.
    • Upload - To upload a file, click Upload Files button.
    • Include Archive - To include archived files to the display list, switch the Include Archived toggle button to the right side.
    • Search - To search a file, enter a search criteria and press enter
    • Download - To download a file, select a file and click the download icon or click Download from the actions menu.
    • Delete - To delete a file, select a file and click Delete from the actions menu.
    • Archive - To archive a file, select a file and click Archive from the actions menu.
    • Restore - To restore a file, select a file and click Restore from the actions menu.
    • To a upload a CEMLI file, click Upload Files button.
  8. In the Upload File(s) page, set the following parameters:
    • Product. Select a custom product.
    • Zip Upload. Toggle the switch to upload a zip file. Alternatively, the zip file can be uploaded using the OAF zip feature.
    • Drag and Drop. Select one or more files to upload.
  9. Based on the file that you selected, the file details are available in the Individual File summary table.
  10. In the Individual File(s) summary table, enter a , select the File Type, Language, and the Version.
  11. To reselect another product and file to upload, click Clear All.

    Note:

    Selections done are cleared, and you can now make a new selection.
  12. From the list of files in the Individual File(s) summary table, click a file name to open its details page.
  13. Click Upload.
  14. Once the file is uploaded, the file status is set as Upload Successful.
  15. To reconfirm your file upload, click Back to navigate to Files page and view the file listed in the CEMLI files summary table.