1 About Oracle Cloud Success Navigator

The Oracle Cloud Success Navigator-Self Service Platform initiative enables a modernized experience by offering self-service capabilities to OCI customers. The Self-Service Platform delivers capabilities and automation used by MCS Operations directly for use by the customer. It improves service agility while delivering a modernized managed application lifecycle experience.

Dashboard

The Dashboard tab provides a short description of the product, together with release notes covering the new features and site alerts.

By default, a customer is displayed. You can use the drop-down option to select another customer.

Help

The Help includes links to the Oracle Cloud Success Navigator-Self Service Platform documentation.

Avatar/User

The Avatar/User includes Preferences and Log Out option. The Preferences contain General Preferences, and CEMLIs (Preferences, Products, Customers). You can manage your preferences, custom products, and customers from here.

CEMLI

OCSN-Self Service Platform provides a range of tools and services designed to manage CEMLIs (Configurations, Extensions, Modifications, Localizations, and Integrations) associated with your Oracle E-Business Suite environment. Manage the full CEMLI lifecycle using this portal, from cataloging existing modifications to investigating change and performance impact, and offering reliable and consistent customization delivery across your infrastructure.

Manage Data Fixes, similar to customization, associated with you Oracle E-Business Suite environment.

Data Fix

This feature offers data related changes in a self-service mode without the need for engaging Oracle teams. If the customer you've selected has access permission, then Data fix menu is available for them. Data Fix page displays all the RFC executions the user has submitted.

Bounce

You can work with self-service Bounce to shut down, start up, and bounce DB Tier and MidTiers and/or MidTier components (individual or combination of components). Bounce is only applicable to all instances.

Exadata CPU Scaling

Users can scale up or scale down the number of OCPUs assigned to their Exadata infrastructure as well as the OCPUs assigned to individual databases hosted on that infrastructure without a downtime. Scale Up/Scale Down activities can be scheduled to be executed in the future.

EBS Refresh

You can work with Self-Service EBS Refresh feature to refresh your non-production instances from production instances.