OCI Team Member FAQs

OCI team member FAQs are identified in this topic.

How do I add people and manage access?

Within Success Navigator, a team is created and managed by adding members (name/email), assigning a role/access level, and identifying the relationship (customer / partner / Oracle point of contact). Workloads are then created and specific members are assigned to each workload.

Do different roles or access levels change the look and feel or experience?

Yes.

There are six access levels:
  • Administrator
  • Program Manager
  • Release Planning Manager
  • Program Contributor
  • Account Manager
  • Content Viewer
These roles provide different capabilities across the platform. For example, Administrators have full access to all features and users, Program Managers can manage programs and projects including memberships, and Release Planning Managers can manage roadmaps and release plans. Program Contributors can contribute to program activities, Account Managers can manage the Production Profile, and Content Viewers can view content and provide limited input such as roadmap comments.