Starter Configuration FAQs

How do I request a Starter Configuration?

Starter Configurations are added and managed from the Configurations section on the home page. Select the three ellipses and select the Add a Starter Configuration option to request the environment. For more information, see Request and Access Starter Configuration in the User Guide

Note:

You must be an administrator to manage environments.

How does the process to deploy a Starter Configuration environment work?

The Starter Configuration environment is initiated by the customer or partner administrator within the Success Navigator application. The environment is owned by the customer and must be empty prior to initiating the configuration process, which is validated automatically from within Success Navigator. The environment should be a non-production environment. The configuration request is fulfilled, and once deployed, you can access the environment directly from Success Navigator. If the initial deployment needs to be replaced, the test environment can be refreshed and a new configuration deployed.

What is the process to reset or refresh an environment in order to deploy a Starter Configuration environment?

The customer owns the test instance in which the Starter Configuration is deployed by Oracle. With the Admin Console, they can manage their instances and perform Production to Test clones and perform refreshes. Once the customer has refreshed the instance and the instance is empty, the customer can request a new deployment of a Starter Configuration.

Will the Starter Configuration environment be updated with new releases?

The Starter Configuration environment is the same as any other pod that the customer owns. It will have regular quarterly or monthly updates based on the products and upgrade cycle of the customer.

How do I navigate through the preconfigured environments?

The preconfigured environments can be accessed and managed from the Configurations section on the home page. Select the environment name to access the environment.

Note:

You will only be able to access an environment once it displays the Deployed status.

Are partners able to create or provision a starter configuration themselves through Oracle Cloud Success Navigator?

Yes. Partners may request a Starter Configuration if the customer has included the partner as an administrator.

Can you further personalize the environment (For example, manage users, create a more complex persona, update configurations) after the Starter Configuration is created?

The customer owns the test instance in which the Starter Configuration has been deployed by Oracle. The customer has administrator access to the test instance and can work with the implementation partner to make additional or changed configurations. There is a risk that changes to the original Starter Configuration may disrupt the configuration and as a result the predefined use cases may no longer work. Customers and implementation partners must be conscious of what they are adding or changing.

Does the Starter Configuration environment include all supported pillars and products or only those requested?

By default, all supported pillars and products are included in the Starter Configuration environment.

Below are the pillars and products that are included:

HCM: Human Resource, Recruiting, Benefits, Compensation and Benefits, Time and Labor, Payroll, Learning, Goal and Performance, Career Development, Oracle Me, Helpdesk, Workforce Health and Safety, Work Life Solutions, Digital Assistant
ERP: Account Payables, Account Receivables, General Ledger, Cash Management, Expense, Assets, Project Portfolio Management, Risk Management
SCM: Procurement, Inventory, Order Management, Supply Chain Planning, Logistics, Manufacturing
EPM: Account Reconciliation, Narrative Reporting, Financial Consolidation and Close, Strategic Workforce Planning, Enterprise Planning and Budgeting Cloud Service, Tax Reporting.

Note:
Starter Configuration for EPM is only available for Oracle Enterprise Performance Management Enterprise Cloud Service. It is not available for Oracle Enterprise Performance Management Standard Cloud Service.
CX: Sales/CPQ
Service Transportation Management (OTM)