About the Assign Service Details Page

If you are working with Oracle Sales and you are signing up for a nonmetered or traditional metered Cloud service, then you will likely be prompted by email to activate your new account. This topic describes the Assign Service Details page, which is typically used when you are activating a nonmetered or traditional metered subscription using the My Account application.

If you are signing up for an IaaS and PaaS subscription with Universal Credits, then you can use the Oracle Cloud website to sign up and this page does not apply. See How Do I Sign Up?.

Service Detail Notes


Select the default language for all the administrators for the Oracle Cloud Account for which the current order is being provisioned.

This is useful if you’re activating an order for a customer whose primary language is not English.

Based on your selection, the Welcome and Onboarding emails are sent in the specified language.

Time Zone

Select the country and relevant time zone for all the administrators for the Oracle Cloud Account for which the current order is being provisioned.

Account Administrator

Displays the user name, first name, and last name of the person designated as the account administrator at time of ordering the service. If the account administrator and the person who activated the order are the same person, then these fields are read-only.

Identity Domain Name

You can create a new identity domain for this service or select an existing domain. You can also select a domain, which contains metered Oracle Cloud services, when activating a nonmetered Oracle Cloud service.

Enter a name for the identity domain to which this service belongs.

Note: To activate your service in any of the existing domains, you must be an account administrator to at least one of the subscriptions in the selected identity domain. If not, the identity domain will not be displayed for selection.

If you create a new identity domain, but you enter the name of an existing identity domain in the Identity Domain field, then you'll get an error message when you try to go to the next step in the workflow.

When you order Oracle Platform as a Service (Oracle PaaS) or Oracle Software as a Service (Oracle SaaS), and an application such as Oracle Customer Relationship Management Cloud Service (Oracle CRM) together, it is recommended that you activate Oracle SaaS first and then use the same identity domain for extending Oracle CRM in that domain.

You can activate orders containing dependencies into a domain that doesn’t contain those required services if your order contains such dependent services. For example, you can activate an order containing Oracle Java as a Service (Oracle JaaS) and Oracle Database as a Service (Oracle DBaaS), which is required for Oracle JaaS, into a domain that contains Oracle Cloud Infrastructure Object Storage Classic and Oracle Cloud Infrastructure Compute Classic even though Oracle DBaaS is not yet activated in that domain. This is possible because your order contains the dependent services which will be activated together.

Identity domain names must be unique across all Oracle Cloud services.

Note: When activating a service type that requires Software as a Service (SaaS), it’s good practice to select an identity domain that already contains an Oracle Software as a Service offering. If not, the system warns you that the domain you selected does not contain a SaaS offering but allows you to continue. However, you can’t change the identity domain after the service is activated.

Identity Domain Administrator

Enter information, such as email address, user name, first name, and last name, for the person who will be the administrator for the domain. Administrator User Name is a required field, and it accepts spaces in between characters. Administrator User Name also supports multibyte characters.

To make this person the administrator of the service and the identity domain, select the Make this person the service administrator also? check box.

Service Name

Enter the service name.

Service names must be unique within an identity domain.

Oracle Cloud automatically assigns the name for some services. You can’t change the name.

Provide an optional description to help you easily identify this service in your account.

Enter information, such as email address and user name, for the person who will be the administrator for the service.

Service Administrator

If you didn’t select the Make this person the service administrator also? check box in the Identity Domain Administrator section, then enter information about the person who will be responsible for managing and monitoring service operations (the administrator for the service). You can enter spaces between characters in the User Name field for the service administrator. User Name is a required field and it supports multibyte characters. The User Name field allows up to 80 characters.

The service administrator can be the same person as the identity domain administrator.

Every service must have a service administrator. You can use the same information as an existing service administrator if you want one service administrator to manage multiple services.

For some Oracle Cloud services, such as Oracle Database Cloud Service and Oracle Java Cloud Service, the identity domain can have more than one service. By default, the service administrator is also the identity domain administrator. However, you can designate a different user to be the identity domain administrator.

For Oracle Applications Cloud services, there is only one service per identity domain. Therefore, for these services, the designated administrator performs the functions of both the service administrator and the identity domain administrator.

If an identity domain has an existing Oracle Applications Cloud service, such as Oracle Sales Cloud, and any other Platform as a Service offering, such as Oracle Java Cloud Service - SaaS Extension, and they are added to the same identity domain, then multiple service administrators can handle the different services.

Additional Details

This section is displayed for some services that may have custom attributes, depending on the service configuration settings or the purchased plan. Provide the details as required.