Notification FAQs

I have received an email notification with the subject Welcome to Oracle Cloud! Activate your services. What does this mean?

You have received an email notification with details about the Oracle Cloud Applications that you have ordered. This email contains a link that you can use to activate the services you’ve ordered. See Sign In to Oracle Cloud For the First Time.

Why am I getting this notification? What should I do with it?

You have received this email notification as you have placed an order for Oracle Cloud Applications. To provision these services, you must create instances for each service in your order. The notification email contains a link that you can use to activate the services. See Sign In to Oracle Cloud For the First Time.

What does the information in the notification mean?

The email notification contains details about the Oracle Cloud Applications that you have ordered. It also contains a link that you can use to activate the services you’ve ordered. See Sign In to Oracle Cloud For the First Time.

I am not the right recipient of the notification. What should I do?

The welcome email is sent only to the email ID that is provided while ordering the service. If you have received the welcome email, you are the primary Service Administrator and Account Administrator for the service. Only you have received details on how to access the new service. If you cannot fulfill the role of the Service Administrator or Account Administrator, reassign the role to another user by creating a new Service Administrator and a new Account Administrator. See Create a Service Administrator and Adding an Account Administrator in Managing and Monitoring Oracle Cloud.