Key Billing Terminology

100 Entities per Hour: 100 entities where each entity refers to a technical asset being managed or monitored, such as a server, database, application that resides either in the cloud and/or on-premise, during a one hour period. Examples of entities include Host, Docker Container, SQL Server instance, MySQL instance, Oracle Database instance, WebLogic Server, Tomcat, Oracle Traffic Director Instance, or custom created entity. You can extend existing predefined entities and create your own custom entities.

1,000 or 10,000 Requests per Month: Either a maximum of 1,000 or 10,000 requests per month, of the type of REST API requests used, including PUT, HEAD, POST, COPY, LIST, DELETE, and GET.

Active User per Hour: A unique active user who interacts with an Oracle Cloud service through a specific channel (website, mobile app, API, SMS) during a one-hour period. Active users are tracked through the use of audit logs, cookies, user ids, tokens, device ids, IPs or session ids. If the user accesses multiple channels, then it’s counted as multiple active users on an hourly basis. An active user is tracked for each instance of the Oracle Cloud service.

Gateway per Hour: Single state representation of one or more instances (called gateway nodes) of the gateway application component installation. A gateway is represented as a “Gateway” in the Management Service database and is shown as such in the user interface. A gateway is counted by counting the number of gateways in the “Gateways” tab in the Management Service user interface during a single hour. When a gateway node is registered to the Management Service, you have the option to register it to an existing gateway or to create a new gateway. When the last node is deregistered, you have the option to delete the gateway and reduce the count of gateways.

Gigabyte Storage Capacity per Month: The quantity of computer storage space in gigabytes (1073741824 bytes) used during a month.

Gigabyte Outbound Data Transfer per Month: The quantity of data downloaded from any Oracle cloud service and any transfer of data from any Oracle cloud service over the Internet, including responses to your client requests during a month.

Gigabyte Memory per Hour: The number of gigabyte memory hours allocated as part of Oracle Application Container Cloud Service instance.

Gigabyte of Data Processed per Hour: The quantity of data transfer from/to the Load Balancer over the internet including responses to your client requests during a calendar month

Gigabyte Data Capacity per Hour: The volume of data generated, ingested, managed, and analyzed from the monitored accounts and applications. Capacity may include development, test, quality assurance (QA), training, preproduction, production, high availability (HA), disaster recovery (DR) or any other environments that are necessary to be monitored by Oracle’s Cloud Service offerings.

Hosted Named User per Month: An individual authorized to access the hosted service in a calendar month, regardless of whether the individual is actively accessing the hosted service at any given time.

Hosted Environment per Hour: Database instance provided as part of the Oracle Cloud Database Service (the Hosted Environment), the use of which is measured on a per hour basis. The Oracle Cloud Database Service instance has a base CPU capacity, locally attached storage, and includes a number of database OCPU licenses, based on the shape selected by you (that is, one of the four editions of Oracle Database – Standard, Enterprise, Enterprise High Performance or Enterprise Extreme Performance). Each partial Hosted Environment Hour consumed will be billed as a full hour. Please note that:
  • Each Hosted Environment has 2 OCPUs enabled. You may scale up to 36 OCPUs in increments of 2.

  • For 2-node RAC: Each Hosted Environment has 4 OCPUs enabled. You may scale up to 72 OCPUs in increments of 4.

Interactions per Month: A request initiated from the client browser delivering up to 100K of data in a calendar month. If a request exceeds 100K, then it counts as multiple interactions.

Monitored Account per Hour: Your Oracle Infrastructure and Platform Cloud Services (Oracle IaaS/PaaS) account that includes (1) Your email address and password, (2) Control of resources available or created within the account, and (3) Payment for the Oracle IaaS/PaaS activity related to those resources. Active indicates that the account is configured and activated in Oracle Cloud Access Security Broker (CASB) Service.

Monitored Service User per Hour: An individual user of Oracle Software as a Service (Oracle SaaS) applications, who’s monitored each hour for each service along with the Oracle Cloud Access Security Broker (Oracle CASB) service. Users may include employees, customers, partners, consultants, contractors, and agents.

OCPU per Month (Calendar Month) or per Hour: The number of Oracle Compute Unit (OCPU) hours used as part of Oracle Compute Cloud Service. An OCPU provides the CPU capacity equivalent to one physical core of an Intel Xeon processor with hyperthreading enabled. Each OCPU corresponds to two hardware execution threads, known as vCPUs. Each OCPU has a predefined amount of memory. Oracle Compute Cloud Service supports two kinds of shapes for virtual machines: General Purpose and High Memory. High Memory shapes have more memory associated with an OCPU than the General Purpose shapes.

Partition Hour: The number of partition hours used as part of an Oracle Cloud service. A partition provides the capacity equivalent of 1 MB/s of data ingress, 2 MB/s of data egress and 1000 PUT operations per second.

Storage Pack per Month: One hundred (100) gigabytes of file storage across all users per customer in a calendar month.

Terabyte Storage Capacity per Month: Terabytes (1024 bytes) of computer storage space used by a storage filer of an Oracle Cloud Service during a month.

Overage : Excess usage of purchased services are considered as overage. It’s tracked per hour and billed monthly in arrears. For example, you commit to $28,000 as your subscription amount but you use $30,000 worth of services. So, $2000 is considered as overage and billed monthly in arrears.

Customer Rate Card: The rate you negotiate with us for the services you use.