Downloading Support Bundle

If you contact Oracle Support Services about any issue with the appliance, then you may need to provide the support bundle to help the Oracle Support Services technician diagnose the issue.

  1. Log in to the management console.
  2. Select the System tab on the upper-right side of the management console.
  3. Select the Help tab.
  4. Click Download Support Bundle in the System Logs pane.

    You can download and save the support bundle.

Support Bundle

The support bundle contains the following information:
  • All necessary logs for diagnostics
  • Local storage usage information
  • Basic system information such as memory size, Docker version, appliance version etc.
  • List of filesystems