How do I get support if I have questions?

Never hesitate to contact us if you have any questions or concerns about using Partner Portal or listing your apps and services on Oracle Cloud Marketplace.

  • Phone, experts, feedback, and forums: If you want to talk with us on the phone, get professional advice from support, provide feedback, or peruse the forums, go to the Oracle Cloud Marketplace website and click Contact Us icon Contact Us. You can:

    • Call Oracle Direct at the specified toll-free number or click Global Contacts to look up contact information for Oracle offices around the world.

    • Link to the My Oracle Support website, sign in, and get help from the experts in Oracle Technical Support.

    • Use the feedback form to send us comments about Oracle Cloud Marketplace, let us know what apps and services you need, and tell us how we can improve your marketplace experience.

    • Link to the discussion forums where you can post a message, start a new thread, or search the current discussions for answers. Oracle product managers, support, development, and operations team members respond to threads on the forum.

  • Online help, documentation, and videos: To view the online help, print the user documentation, or watch introductory videos, click Resources at the top of the page.

  • Email: To send us an email with issues specific to Oracle Cloud Marketplace Partner Portal, use this email address:

    marketplace-help_us_grp@oracle.com