Third-Party Mail Servers

You can configure Oracle Analytics Cloud to send emails from third-party SMTP mail servers. For example, from providers such as Google and Microsoft Office 365.

Example - Google Mail Server Settings

You must switch off several security options in your Google account if you want to deliver content using a Gmail account. Check the security settings on your Google account, if you have issues connecting to a Gmail server or see "Handshake Failed" messages.

Note:

Switching off security features makes your Google account less secure, so you might consider using a different SMTP mail server. If you decide to use Gmail, you do so at your own risk.
  1. Configure security settings on your Google account.
    1. Sign-in to your Google account.
    2. Navigate to the Security page.
      For example: https://myaccount.google.com/security
    3. Switch off 2-Step Verification.
    4. Switch off Use Your Phone to Sign In.
    5. Switch on Less secure app access.
    6. Unlock CAPTCHA to allow applications, such as Oracle Analytics, to access the Google account.
  2. Configure mail server settings.
    1. Click Console.
    2. Click Mail Server.
    3. Configure Gmail server settings.
      Mail Server Property Value
      SMTP Server smtp.gmail.com
      Port 587
      Display name of sender

      The name you want to appear in the From field of your emails.

      For example, Joe Brown.

      Email address of sender

      Your Google email address.

      For example, my.example@gmail.com.

      Authenticated Select the checkbox.
      Username

      Your Google email address.

      For example, my.example@gmail.com.

      Password Your Google email password.
      Connection Security STARTTLS
      TLS Certificate

      Default Certificate

    4. Click Save.
    Allow some time for your changes to refresh through your system and Email menu options to display.
  3. To test your Gmail server settings, try to send a report by email or create an agent to deliver the report.

If you receive test emails delivered using the Gmail account, you successfully configured the mail server.

Example - Office 365 Mail Server Settings

Your administrator must switch off 2-step verification (also called multi-factor authentication) if you want to deliver content using an Office 365 mail account. If you have issues connecting to your Office 365 mail server or see "Handshake Failed" messages, check the security settings on your Office 365 account.

Note:

Switching off security features makes your Office 365 account less secure, so you might consider using a different SMTP mail server. If you decide to use Office 365, you do so at your own risk.
  1. Verify security settings on your Office 365 account.
    1. Sign-in to your Office 365 account.

      If 2-step verification is enabled, you sign in with your password (step 1) and a code sent to your phone, another device, or app (step 2).

      If you're not asked to enter a code (step 2), 2-step verification is switched off.
    2. If 2-step verification is enabled, ask your administrator to turn off multi-factor authentication for your account.
      If your administrator can't exclude you from the multi-factor authentication policy you must use a different SMTP mail server.
  2. Configure Office 365 mail server settings.
    1. Click Console.
    2. Click Mail Server.
    3. Configure Office 365 mail server settings.
      Mail Server Property Value
      SMTP Server smtp.office365.com
      Port 587
      Display name of sender

      The name you want to appear in the From field of your emails. Don't include any special characters, such as the at sign @.

      For example, Joe Brown.

      Email address of sender

      The valid Office 365 email address you want to use to deliver content.

      For example, my.name@yourdomain.com.

      Authenticated Select the checkbox.
      Username

      Valid user name for Office 365. Typically, your email address.

      For example, my.name@yourdomain.com.

      Password Valid password for this user.
      Connection Security STARTTLS
      TLS Certificate

      Default Certificate

    4. Click Save.
    Allow some time for your changes to refresh through your system and Email menu options to display.
  3. To test the mail server settings, try to send a report by email or create an agent to deliver the report.

If you receive test emails delivered using the Office 365 account, you successfully configured the mail server.