5 Troubleshoot

This topic describes common problems that you might encounter administering services in Oracle Analytics Cloud and explains how to solve them.

I’m having problems creating a service

On the Oracle Analytics Cloud page in Oracle Cloud Infrastructure Console, open the Instance Create and Delete History pane. Click Details to see why provisioning failed. If you’re not sure what to do, contact Oracle Support for assistance.

How do I diagnose other issues?

If you experience issues with your service, contact Oracle Support for assistance.

When do I contact Oracle Support?

If you encounter a problem creating a service, record any error messages you see in the user interface, and contact Oracle Support for assistance.

Contact Oracle Support if you want help with your service:

  • You experience performance issues.

  • Your service isn't available.