1 About This Recipe

Use this recipe to create corresponding activities in Oracle Field Service when maintenance work orders are created in Oracle ERP Cloud.

Note:

This recipe is available as Oracle ERP Cloud — Oracle Field Service | Create Activities for Work Orders in the Integration Store. Oracle provides this recipe as a sample only. The recipe is meant only for guidance, and is not warranted to be error-free. No support is provided for this recipe.

Overview

This is an application-driven recipe that creates an activity in Oracle Field Service whenever a maintenance work order is created in Oracle ERP Cloud.

To use the recipe, you must install the recipe and configure the connections and other resources within it. When a new maintenance work order is created in the Oracle ERP Cloud instance, the recipe is triggered, and it creates a corresponding activity in Oracle Field Service. Basic data is synchronized between the two platforms.

System and Access Requirements

  • Oracle Integration, Version 21.2.1.0.0 or higher

  • Oracle ERP Cloud

  • An account on Oracle ERP Cloud with the Administrator role

  • Oracle Field Service

  • An account on Oracle Field Service with the Administrator role